RCN Portal

I have been an RCN customer for about 3 years now and overall have been happy with the service.  The speed can be lighting fast, with the speeds up to 10Mbps down and 3 Mbps.  However, there are extended stretches where my simple pings to Yahoo or Google can take over 1800 ms!  However...I am a fan of the convergence, with TV, Phone and Data all coming from one provider.  Works great...

RCN built out a fiber network in metropolitan cities to offer a triple play with incredible speeds.  The build out cost billions of dollars, however, after emerging from bankruptcy, they are in good shape and have a valuable network.

I just watched a commercial on TV from RCN advertising their portal.  I appreciate RCN trying to match other providers by offering their own portal, but they have missed the boat.  I don't need another portal -- one offered by a company that won't be able to match the effort by companies that are specifically aimed at improving that experience.  What I look to RCN, beyond just great service and support, would be services that only they could afford: databackup, storage and online sync.

RCN should install servers within their fiber network that I can directly connect to.  As they own the fiber, there is little to no bandwidth cost for the bandwidth between my computer and their server.  Why not spend the $ on building apps to backup my data to their servers?  They don't have to pay anything for that bandwidth.  My life would become tied to RCN because they would ensure that my data is backed up and accessible. 

Please don't try and fill out the checklist of what the Jones' have.  Innovate.  Be a little different.  Integrate into my life.